IntelliDyne, LLC

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Senior Systems Administrator

Senior Systems Administrator

Job ID 
# Positions 
US-DC-Washington, DC
Experience (Years) 
Posted Date 

More information about this job


Title: Senior Systems Administrator
Washington, D.C.



Required Skills:

  • Utilize HP tools and SCOM 2012 to monitor storage arrays, servers and misc. components used in network environment.
  • SCCM 2007 and 2012 Patch Management
  • SCCM 2007 and 2012 Software Deployment
  • Perform firmware updates, software updates to servers, storage arrays for HP and Dell servers
  • Understand Active directory and components associated with Active Directory
  • Create, modify and delete user accounts, computer accounts, groups, Organization units.
  • Knowledge on Group Policies, Security settings.
  • Utilize AD tools for monitoring Active directory and Query AD objects
  • Monitor and maintain DNS, WINS, NTP, and DHCP
  • Create volumes, folders, shares.  Setup security permissions, migrate data, recreate CACL’s,
  • Must have a strong understanding of file permission, security group management.
  • Exchange Systems Administration
  • Print Server Management
  • Document procedures, SOP’s
  • Strong understanding of TCP/IP
  • Cabling servers, setup network Teaming
  • Troubleshoot connectivity problems, slowness, circuit saturation, and find resolutions.
  • Strong knowledge in fiber cables, fiber cards, zoning, 
  • Create project plans; establish project schedules, designs, requirements.
  • Setup and coordinate meetings with customer, and vendors.
  • Document project design, project details, implementation procedures, test procedures. Operational procedures.


Preferred Skills

  • SQL Database Administration
  • Symantec Enterprise Vault
  • Quantum Libraries
  • Quantum Encryption Key Management (Q-EKM)
  • APC InfraStruXure Central
  • NetApp FilerView
  • NetApp OnCommand Systems Manager 3.2
  • HP Insight Manager
  • Server Virtualization using VMware, MS Hyper-V
  • Data Migration
  • iManage Database Administration
  • AutoStore for Multifunctional Devices


Must be able to obtain and maintain a Public Trust Clearance




The SOA team supports the systems and network infrastructure across the enterprise. The environment consists of 100+ servers and 100+ network infrastructure devices.  Server platform is Windows Server 2008, and 2012.  Virtual Servers are used in the production environment as well.  Network devices are majority Cisco with some NetGear. Desktop and Laptop platform is Windows 10.


Administrators provide Tier 2 support for all LAN/WAN related issues. Provides reports detailing problem tracking and resolution and network status information System administration and operations support includes, but is not limited to: routine operational tasks such as disk reorganizations, and monitoring and maintaining system operations; evaluating and reporting ATR network system problems, capacity and performance; managing the SAN and NAS storage; managing and executing a sophisticated network backup structure, file auditing, virus protection and patch management strategies, including emergency restoration procedures; configuring, distributing, and installing new software; upgrading the existing operating system; troubleshooting connectivity issues for local and WAN systems; preparing JUTNet firewall modification requests, supporting and maintaining cross-platform applications. Administrators provide on-site support for Remote Trials. The SOA team also works side-by-side with the Engineering team to implement new and upgraded technologies.


Administrators perform installation, maintenance, troubleshooting and administration of existing network systems including Windows 2008R2/2012R2 servers, Exchange 2010 servers, both SAN and NAS storage, and Cisco network devices in a centrally managed Enterprise Network environment. the network contains over 150 servers, 80 network devices, and both SAN and NAS storage devices over 5 different sites. Troubleshoots network problems. Performs routine tests of assigned system and reports results. Monitors the network and reports system failures. Remedies system failures. Performs installations of assigned network components. Performs backup maintenance and restores. Administers patch management system and performs patch and updates testing. Performs upgrades and maintenance during the after hours maintenance windows. Assists in system engineering projects as assigned. Provides Tier 2 and 3 support to the service desk. Provides after hours on-call services in a rotating schedule. May provide remote trial support (travel may be required). This position is working for the Systems Operations and Administration (SOA) group reporting to the SOA Manager. Individual's primary task will be the Backup Administrator.

The SOA contractor staff must use Remedy, the Division’s call-tracking and problem-resolution system, to fully describe, record, transfer, and resolve all user and system problems that have been escalated to Level 2 (SOA). All data related to these problems must be recorded in Remedy. Contractor SOA support includes:


  • Performing all day-to-day routine system operational tasks such as disk reorganizations, system backup, monitoring and maintaining concurrent system operations;
  • Performing PDA, laptop, desktop, and server configuration management and support;
  • Using appropriate tools and methods to monitor, evaluate, resolve and report ATR Network system and device problems, including server error detection, notification and usage statistics;
  • Managing and executing the ATR Network backup, file auditing, and virus protection strategies, including emergency restoration procedures;
  • Providing technical support for specifying, installing, documenting, implementing, monitoring, and resolving problems in the Division's telecommunication network and systems;
  • Configuration management – Adhering to and updating documented ATR Network standards and procedures; managing the System Change Request (SCR) process that tracks and provides approval for changes to the ATR Network; ensuring that only authorized personnel make changes to the system configurations and that the appropriate personnel have approved the changes;
  • Effecting changes to add, delete, and modify user, printer, group, file accounts, rights, and permissions to support daily administration;
  • Providing support before, during and at the conclusion of remote trials or investigations. This requires computer and server preparation for use at remote sites throughout the United States;
  • Configuring, installing, and upgrading existing operating system and application program software;
  • Supporting the acquisition, integration and monitoring of all office equipment, software, and facility environmental controls;
  • Ensuring hardware/software licensing and support agreements are current;
  • Performing E-mail system management;
  • Work with contract staff in other functional areas to ensure that the Division receives fully integrated facilities management support;
  • Serving as the escalations point of contact for all issues that EUS cannot resolve;
  • Providing immediate notification to OAS Government staff in the event of a system outage or degradation;
  • Using the ATR-System Notify email group to keep ISSG Management and Staff apprised of abnormal system issues;
  • Performing out-of-hours system maintenance during the Division’s specified maintenance windows which are currently the 1st and 3rd Friday of each month from 9pm to 1am;
  • Providing ad hoc reports to OAS staff for email and folder management, security vulnerabilities, and other reports as necessary; and
  • Providing support for the Division’s COOP plan, which includes access to and management of the alternate processing facility at Justice Data Center – Washington (JDC-W), remote access via Citrix servers, readiness in LSB space 


The contractor must provide SOA staff during the hours of 8:00 a.m. - 6:30 p.m., Monday through Friday (except government holidays). After hours support from on-call staff must be provided from 6:30 p.m. – 8:00 a.m., Monday through Friday, and 24 hours a day support must be provided on weekends and official government holidays. Minimal travel required to support Remote Trials.




IntelliDyne is a consulting firm that enables better business performance through innovative technology solutions. We manage public sector programs that deliver higher operational efficiency and measurable value to clients. We advise, develop, and execute effective solutions in Cyber Security, Cloud Computing, Application Development, Analytics, Mobile Computing, Business Process Management, Data Center Consolidation, Enterprise Collaboration and Enterprise Infrastructure Management.


IntelliDyne is an Equal Opportunity Employer.