Location: This position is located at North Beach Pavilion (Ft. Sam) in San Antonio, TX.
The VTC Scheduler will serve as a Video Network and Video Teleconference Scheduler for the client's Video Network Center (VNC). The Scheduler plans, coordinates, schedules, promotes, and provides video teleconferencing (VTC) support within several government agencies. The VTC Scheduler provides administrative and technical support in connection with VTC operations, including responsibility to plan, provide advice, schedule, coordinate, promote, and conduct VTC conferences and user training.
Position of Trust clearance (or higher) required - must be US Citizen
* Provide first line customer support for a government video and audio conferencing operations center. * Provides VTC customer support to plan and schedule VTCs. * Responsible for determining resource availability for accommodation of each conference that requires the tracking of multiple variables including port availability, approximate bandwidth availability, date availability, time zone differences, and other incidents as they occur. * Receives audio and video requests for use in VTC facilities for point-to-point, multi-point VTC's, and audio only conferences. * Schedules VTC use and provides information and advice to users on VNC Enterprise policies, procedures and practices, and protocol relative to scheduling and conduct of proposed conferences. * Initiates pre-conference preparations by identifying user needs. * Extracts, manipulates, and compiles reports and documents on an as needed basis to include the creation of charts, graphs, and tables depicting quality levels and trends for presentations. * Performs other duties as assigned
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IntelliDyne is a consulting firm that enables better business performance through innovative technology solutions. We manage public sector programs that deliver higher operational efficiency and measurable value to clients. We advise, develop, and execute effective solutions in Cyber Security, Cloud Computing, Application Development, Analytics, Mobile Computing, Business Process Management, Data Center Consolidation, Enterprise Collaboration and Enterprise Infrastructure Management.
IntelliDyne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.